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24 Hour Pharmacy
433 N Roxbury Dr, Beverly Hills, CA 90210 – USA
What is the difference between a generic medication and a brand name medication?
A generic medication is a medication that is manufactured by a company that was not the innovator. Due to expired patents on certain medications, other manufacturers are allowed to produce and sell the generic equivalent medication at a lower, more competitive price. A generic medication is bio-equivalent, meaning it contains the equivalent active ingredient, to the brand name medication. Due to strict regulations for the generic drug industry, these drugs must provide the same therapeutic effect as the brand name medication. However, there may be some variation to the size, shape, and color of the medication.
Why do the pills I received look different than the ones I get from my local pharmacy?
If you are used to branding name medications and have ordered a generic through us, the pills dispensed by our partnered dispensaries will look different. As stated above, generics do not look the same as brand name products, even though they contain similar active ingredient(s) and work in a similar way.
If you have ordered the brand name medication and see variance from the brand name medication you have purchased locally do not be alarmed. Brand name medication sometimes varies in appearance and name from country to country. In different countries manufacturers will often use different trade names and under international licensing agreements, a different manufacturer may be responsible for the distribution of a brand name medication.
If you have ordered a generic medication and see variance from the generic medication you purchased locally please be aware that generic medications manufactured by different companies will have different appearances.
Do your partnered dispensaries source medications internationally?
Yes, our partnered dispensaries do source prescription medications from the foreign jurisdiction in which they are located. An up-to-date list of countries where our contracted dispensaries are located can be found at PharmacyChecker.com. All prescription medications internationally sourced by our contracted dispensaries meet the high standards of the country of origin. Patients will always be made aware of where their medication is being sourced from when placing an order online
What guarantee do you offer to ensure I receive my order?
As long as you have provided a correct delivery address if your order does not arrive within our 2-4 week shipping time frame, we will ensure our contracted dispensary re-ships your order. If you do not wish to have the medication(s) re-shipped we will apply a credit for the full amount of your purchase. The choice is entirely up to you!
Will you accept returns?
Unfortunately, no. Due to legal requirements our government approved facilities are unable to accept the return of prescription medications even if the package is still sealed. If for any reason, you are dissatisfied with your medication(s) please contact our toll-free number or initiate a chat with a customer care representative so we can take care of your concerns.
How do your promotional codes work?
Occasionally, we will promote our website using coupons and promotional codes. You will be prompted to enter this promotional code during checkout. Only one code can be used per order. Our promotional codes and coupons cannot be combined with our Referral Program.